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Stone Solutions Maine BBB Business Review

Although this rating only goes to a 5 star I can tell you that Rob and his company Stone Solutions Maine rate at a 10 star in every way. It was obvious from my initial consultation with Rob that he knows exactly what he is talking about. From the beginning to the end they were prompt and on time, courteous, respectful of property and schedule, helpful with ideas beyond what I had in my head, introduced options, flexible with my changing schedule, always left site clean and neat at the end of the day and above all delivered a professional and superb product in the end. I stumbled on to this company by chance and would not consider using another in the future. You simply will not be disappointed with Stone Solutions Maine.

-Kevin Bridgham

My wife and I contacted Stone Solutions Maine to remove a crumbling riprap wall that surrounded our front yard. After much research and receiving great word of mouth reviews we landed on Rob Howard.

Rob’s promptness, knowledge, and vision of our needs sealed the deal for us.
The crumbling wall 50’x80’ x 6’ tall had zero access to our front door with large rocks falling to our driveway and the street constantly. Our house was the eyesore of our well landscaped neighborhood. We are now the envy of our neighbors, with several stopping to admire and compliment the job throughout the progression of the project.

In the end the job was completed on budget and on time. We now have a beautiful wall with granite steps to a visually pleasing upper walkway leading to a granite front porch that Rob completed with skill and integrity.

The following year we had rob return to set granite curbing around the wall and couldn’t be more pleased with the results.

Side note: I am a homeowner that does everything from woodworking to plumbing and electrical as well has my own car and motorcycle repairs. I pride myself on not having to call for help… this project was not one I could handle and Stone Solutions Maine was the best decision I could have made as I was not prepared for the amount of work involved.

Thank you Rob you are much appreciated.

Sincerely ,

S. Maiorano

After being in our newly built home for 2 years, all we could envision was having a beautiful and functional space in the backyard – that vision started with wanting a patio. We started looking for stone installers for our project who could accommodate a phased approach, which meant that the company we chose needed to connect with us, kind of like a friend, because our project wouldn’t end with the patio and we’d be continuing the relationship into the future as we are able to roll out each phase of our vision. When we met with Rob at Stone Solutions Maine it quickly became apparent that this was our guy. In customer service, it is always the little things that make a big impact, from something as simple as receiving a pleasant “enjoy a wonderful day” at the end of a text communication – you truly feel appreciated as a customer, just as much as you would appreciate someone who is working to fulfill your vision. Everyone at Stone Solutions Maine is friendly, engaging and hardworking, we honestly couldn’t have asked for a greater partner in this endeavor. That’s just the people, the knowledge and the quality of work are just as exceptional and appreciated. The dedication to precision is obvious – and what’s more, you know Stone Solutions Maine enjoys the work and strives to show that in the finished product. To be fair, we did attempt to obtain additional quotes and the experience in just speaking with some other companies was not for us. Stone Solutions Maine provided a reasonable time line for the project completion and finished sooner than we anticipated. From speaking with others about associated costs of installing a patio and in doing my own cost analysis to potentially install it myself, the project cost was more than fair in our opinion. As a new homeowner, working with Stone Solutions Maine has by far been the highlight of our “to do list” experience. We are now able to enjoy a greater connection to our outdoor space with our beautiful stone patio and we look forward to the rest of our vision coming to life with their help!!

Cassandra Prebis

We hired Rob from Stone Solutions to create a fireplace in a dairy barn that we are renovating into a home. He was always responsive and his customer service was top notch! He worked well with our contractors and the final product is outstanding. He is a master of his craft. It was amazing to watch his creative process as he put our fireplace together. It’s truly a work of art and I cannot say enough great things about his work. We look forward to calling on Rob for future masonry projects.

 

-Shelly MacNeill 

(Client) 

We’re thrilled with the end product delivered by Rob and Ben at Stone Solutions Maine. Rob was especially helpful during the design process ensuring our new patio fits in with the natural surroundings. His team was reliable, responsive, and the patio was completed on-time and on-budget. We’ll be enjoying fire pits and family time out there for many years to come. Thank you Stone Solutions Maine!

-Megan LeFebvre

(Client)

Rob with Stone Solutions Maine installed a 12 by 25 foot patio for us
Throughout the project he was always available to answer our questions and to make suggestions on the stones we chose
The patio looks amazing!
Can’t wait to have the whole family over!
I would highly recommend him to anyone

 

-Susanne Gallagher 

(Client) 

Rob and Stone Solutions performed quality work and completed the job right on time. Patio came out really well done.

-Kevin Philbrick

(Client)

Rob and his partners did a great job on the removal of our old railroad tie retaining wall and the installation of our stone patio. The work was completed in a timely fashion and I appreciated their attention to detail. I had initially asked 3 contractors to provide estimates and while Stone Solutions was slightly more expensive than some of the others quotes, the experience and wisdom around design ideas was well worth it. As usual, you get what you pay for! I’ll have Rob and his crew back to do our front walkway down the road. Highly recommend!

 

-Benjamin Carter 
(Client)

 

 

We had a wonderful experience. Rob helped us design what was needed, gave excellent advice about materials. He kept costs down by using materials we had on hand for part of the job. His crew was great! In the end, he did more than he had contracted for but did not charge for it. The result is beautiful, rugged, durable. I recommend him highly.

-Richard Merrick

(Client)

Rob at Stone Solutions of of Maine is amazing. Really appreciate the wonderful raised planter bed he built for us out of landscaping blocks. End result beat my expectation and was delivered within budget and on time. I highly respect his transparency and integrity …highly recommend for any hardscape need! 

-Ray Cloutier

(Client)

I would certainly recommend Stone Solutions Maine for your project. The owner, Rob, was very professional and listened to what we wanted to have done. His crew finished our project in a very timely manner and at an extremely reasonable price. My wife and I have another stone project that we want to have done, and I will certainly be using Stone Solutions Maine.

-Sean O’Hare

(Client)

Stone Solutions Maine removed our bushes, front step and walkway, replacing it with a granite step and beautiful stone walkway. Additionally they leveled out the area and added a French drain to ensure the water ran away from the house. Rob provided a comprehensive quote and excellent communication throughout the three day project. We was great to work with and we are very happy with the final result. 

– Christina Hilligoss Dube

(Client)

I can’t thank Rob and Mike enough. They did an amazing job and went above our expectations . They repointed 2 sets of brick steps, added the walkway and some underground drainage. They came when they said they would and worked everyday until it was done. Very responsive to phone calls and changes we made during the project. Mike even jumped in the drainage hole to show the depth. We would definitely recommend them to our friends and family. Thanks again Rob & Mike!

– Kenneth Conley

(Client)

We are so happy with our new fireplace and patio built by Stone Solutions of Maine. They were professional, trustworthy and have exceptional craftsmanship. The contract/quote was detailed and owner Rob was transparent with any potential additional cost. I would highly recommend their service and have full intentions for using them for future projects.

– June Hamlin

(Client)

Great crew, very professional and top notch work. I would highly recommend. Mike helped us rework and restore an old patio and made it shine again.

-Client, May 2019. 

(Houzz Review)

 

I have worked With Rob on many projects over the last 20 years. he is an exceptional mason with an eye for detail and a commitment to quality. Having worked together on my clients as well as my own homes, I would not feel comfortable with anyone else.

-Michael Spurwink Construction

(Colleague) 

Top notch craftsman. Hard worker and keeps his jobs clean. Would recommend to anyone for any size job. Very professional.

– Belanger Building Concepts

(Client)

Rob has been a craftsman with stone in the highest order since we first worked together, many years ago. From world class retaining walls to the most beautiful custom stone fireplaces, he consistently provides a designer quality product, with the knowledge to bring value and expertise in all masonry that he performs.

-StoneWood Builders of Maine 

(Colleague)

Rob at Stone Solutions of of Maine is amazing. Really appreciate the wonderful raised planter bed he built for us out of landscaping blocks. End result beat my expectation and was delivered within budget and on time. I highly respect his transparency and integrity …highly recommend for any hardscape need!

– Client, July 2019

(Houzz Review)

This is our home. I can’t thank Rob and Mike enough. They did an amazing job and went above our expectations . They repointed 2 sets of brick steps, added the walkway and some underground drainage. They came when they said they would and worked everyday until it was done. Very responsive to phone calls and changes we made during the project. Mike even jumped in the drainage hole to show the depth. We would definitely recommend them to our friends and family. Thanks again Rob & Mike!

– Client, July 2019

(Houzz Review)

Stone Solutions Maine removed our bushes, front step and walkway, replacing it with a granite step and beautiful stone walkway. Additionally they leveled out the area and added a French drain to ensure the water ran away from the house. Rob provides a comprehensive quote and excellent communication throughout the three day project. We was great to work with and we are very happy with the final result.

– Client, June 2019

(Houzz Review)

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